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Check your spam or junk folder

Our sign-in emails are sometimes filtered by email providers. Open your spam or junk folder and search for an email from hello@pindropapp.com.

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Adding hello@pindropapp.com to your contacts or safe senders list helps make sure our emails reach your inbox in future.

Try a different email address

Some email providers (particularly those from mobile carriers) can block or heavily filter transactional emails. If you have a Gmail, Outlook or other major provider email address, try signing in with that instead. If your account is registered under a different address, contact us and we can transfer it.

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Support

Still stuck?

Talk to the team on our US & Canada toll-free line or our UK number.

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Get the apps

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Drop your first pin

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Import your places

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Share with your team

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