Pin Drop shares specific things rather than your whole map. There are three:
Pins and tags are shared through a link. Anyone who has the link can view what you shared, without needing a Pin Drop account, until the link expires or you revoke access.
This is different from inviting people into a team workspace, where named members sign in and can contribute. If you want colleagues editing the same map rather than viewing a copy of part of it, see share with your team.
If you want to send someone a specific group of pins, such as every supplier in one region or every café worth a detour, tag those pins first and share the tag. Tags are how selections are made in Pin Drop, so a tag is the unit you share when a single pin is not enough. There is more on building them in organise with tags.
Whoever opens the link sees that pin and its details. They do not need an account and they cannot change anything.
Sharing a tag sends every pin that carries it, which is the closest thing to sending someone a map of chosen places.
The person you send it to sees all the pins in that tag on a map. If you add pins to the tag later, they appear for anyone still holding a live link.
Your profile works differently from a pin or a tag. There is no link to send and nothing is public by default.
Instead, people ask to follow you. Once you accept, they can see the content on your profile that you have made public. Anyone you have not accepted sees nothing.
Following is the access control, so managing your followers is how you manage who can see your public content. If you no longer want someone to have access, remove them as a follower and your public content is closed to them again.
It is worth reviewing your followers from time to time, in the same way you would review a share link you set to last forever.
Every time you share a pin or a tag you choose how long the link stays alive:
On the free plan you can choose 1 hour, 1 day or 1 week. The longer options are available on paid plans.
Pick the shortest window that does the job. A link you sent for one afternoon does not need to work next year.
You can revoke access at any time, whatever expiry you originally chose. Once revoked, the link stops working immediately for everyone holding it. If you want to share the same pin or tag again afterwards, create a new link.
Because anyone with the link can view the content, treat a share link like the content itself. If you are not sure who a link has reached, revoke it and send a fresh one.
Roles let workspace administrators shape what each person in the team can see and do. Admins keep full control of the workspace. Team members get a focused, simplified experience without the setup and organisation tools, which means less to explain, less to get wrong and a much easier rollout.
Roles and permissions are available on team plans.
Setting up roles has three steps:
Typical splits: admins create, edit and reorder tags while team members apply existing ones, tasks are fully visible to admins but hidden entirely for roles that do not use them, and imports, duplicates and structural tools stay admin-only.
A team member in a restricted role sees a simpler app focused on the map and their pins. Sections their role does not include, such as tasks or organisation areas, are hidden rather than greyed out, so there is less to navigate and nothing to misconfigure.
If someone asks why a feature they have seen elsewhere is missing from their app, that is roles working as intended. If they do need it, an admin can adjust the permissions on their role at any time.
Contact us and tell us what you are trying to share and which device you are on.
Support
Talk it through with the team on our US and Canada toll-free line.
Calls are answered by Nora, our AI assistant, and recorded so the team has the details. For import problems, email the file to hello@pindropapp.com. We aim to get back to you within one working day.
Start here
start-here
Get the apps
get-the-apps
Drop your first pin
drop-your-first-pin
Import your places
import-your-places
Organise with tags
organise-with-tags
Share with your team
accounts-access