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Pin Drop vs FieldAware
FieldAware, now part of GPS Insight, is a work order and dispatch platform for mid-market and enterprise field teams. Pin Drop takes a narrower brief, holding every site's visit history, notes and photos on a pin, with territories drawn by hand and no implementation project to start.
Territories drawn by hand, not assigned by algorithm
Draw coverage on the map with named owners and see overlap at a glance, rather than trusting a scheduling engine to guess the right patch.
Automatic check-in and check-out
Notes and photos land against the pin the moment a visit starts and ends, building a site history without extra admin.
Traffic-aware multi-stop routes
Plan a run and hand it straight to Apple Maps, Google Maps or Waze, with no separate navigation app to learn.
Offline capture and open data
iOS and Android work with no signal on every plan, and everything exports as CSV, GeoJSON, KML or SHP behind an open API.
How Pin Drop and FieldAware compare.
FieldAware started out as a standalone mobile field service platform and has been part of GPS Insight since the company acquired it in December 2021, now sold as FieldAware by GPS Insight alongside GPS Insight's fleet tracking and telematics products.
It is built for mid-market and enterprise field service organisations across industries such as industrial equipment, facility and property management, construction, oil and gas, and health sciences, with a signature integration for NetSuite ERP customers.
The platform covers the full back-office job cycle: work order management, a Smart Scheduler for dispatch and route optimisation, invoicing, asset management, a customer portal and reporting, plus native iOS, Android and Windows apps with offline capability for technicians.
That breadth is the point. FieldAware is sold as an enterprise-strength platform, complete with solution consulting, implementation and training services, and pricing is quote-based rather than published, with third-party estimates varying widely depending on user count and configuration.
For a service business that already runs scheduling, invoicing and ERP through FieldAware or a similar system, that is not a gap to fill. It is a genuinely capable dispatch and back-office tool.
What it is not built around is the site itself. Work orders and jobs are the unit of record, so territory coverage, named ownership and a rolling visit history for a location live inside job data rather than on a map with the site as the anchor.
That is where the map here fits alongside it: draw territories by hand, capture automatic check-in and check-out against the pin, and see coverage and visit history without touching FieldAware's scheduling or invoicing at all. Start with one workflow, import from a spreadsheet, and run it standalone or next to the system already in place.
Side by side
How Pin Drop compares with FieldAware
The capabilities that matter when you move your map across.
Capability
Pin Drop
FieldAware
How it works
From job list to one live map of the work.
01
Import what you already have
Bring jobs, sites and assets across from a spreadsheet, CSV or export. However many, they map instantly.
02
Shape it around your work
Tag, group and add the custom fields your operation runs on, by job type, site or engineer.
03
Put it in the engineers' hands
Everyone works from the same live map on the phone they carry. A visit logged on site shows up in the office without an update being sent.
Why field teams switch
Less chasing, less overlap, less admin.
One shared truth
Every job, site and visit on one map, so office and field are never out of sync.
Clear ownership
Know who covers what and where, without a spreadsheet to keep current.
No duplicated visits
Everyone sees what has already been done, so two people don't attend the same site.
Less admin
No double entry and no status meeting to find out where things stand.
Add Pin Drop alongside FieldAware.
Start freeTrusted at scale
Used by 10,000+ organisations.
10,000+
Verified organisations
613
At $1B+ revenue
360
10,000+ employees
17+
Sectors represented
Amazon
Nike
Adobe
Oracle
Pfizer
Nestlé
PepsiCo
Mars
Walmart
Whole Foods
M&S
Mastercard
Capital One
Barclays
AT&T
Toyota
Volvo
Bosch
Bayer
BASF
Philips
UPS
Kuehne+Nagel
BT Group
NHS
Abbott
ADP
Cargill
Veolia
Paramount
Made to fit
Built around your operation.
Shaped to your team
Route a van between sites, record what happened at each, or see the whole region at a glance. The pieces are the same, how you assemble them is yours.
No big bang
Import what you have, invite who needs it and work from the phone in their pocket. No migration project, no training week, nothing to switch off first.
FAQS
Questions you might have
How is Pin Drop different from FieldAware?
FieldAware is field service management software for scheduling, work orders and asset tracking. Pin Drop is the map layer beside it, capturing each site with access notes, photos and visit history so your team can find and remember every location.
Can I use Pin Drop alongside FieldAware?
Yes. FieldAware runs the work order, Pin Drop remembers the place. Teams use both so dispatch stays in FieldAware while the field keeps a shared map of every site.
Can I import my job sites into Pin Drop?
Yes. Bring your locations in, organise them into shared maps and add notes, photos and visits against each pin, on mobile and desktop.
Is Pin Drop a good companion for FieldAware users?
Yes. If your team needs a fast shared map of sites and access details that a job system does not hold, Pin Drop fills that gap.
How much does Pin Drop cost?
Pin Drop has a free plan and paid plans billed per seat. See the pricing page for current plans. FieldAware pricing is separate and changes over time, so check their site.
