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Pin Drop vs Salesforce

Salesforce is the world's leading CRM, built to manage accounts, opportunities and revenue. Its mapping lives in Salesforce Maps, a per-seat add-on that sits on top of the CRM you already pay for. Pin Drop starts from the place instead, giving field teams territories, visits and site history without a CRM underneath.

The place, not the account record

Salesforce organises everything under the account. Pin Drop centres each task and visit on the physical site, so history builds where the work happens.

Mapping without the add-on

Salesforce Maps is a separate per-seat licence at $75 a user each month, billed annually. Pin Drop includes the map, routes and territories in the product from day one.

One shared live map

CRM data tends to sit in sales workflows. Pin Drop gives every team one shared map with filtered views anyone can open.

Drawn territories with owners

Salesforce ties territories to account hierarchies. Pin Drop lets you draw territories on the map with named owners, visible overlap and coverage.

When the CRM owns the account but no one owns the ground.

Salesforce is the category-defining CRM. For managing accounts, opportunities and revenue across a sales organisation little else comes close, and for many teams it is the rightful system of record for the customer.

Mapping is not native to it. Field visualisation, territory planning and route optimisation live in Salesforce Maps, the product Salesforce acquired as MapAnything in 2019 and now sells as a separate add-on.

That add-on carries its own cost and terms. Maps is $75 per user each month and Maps Advanced $150, both billed annually on a twelve-month contract, and both need an active Sales or Service Cloud licence underneath before they will run.

The model shapes the data. Territories map to account hierarchies rather than lines you draw, visits log as activities inside a record and the geography is only as current as the last manual update.

Pin Drop begins at the place. Every visit, task and pipeline stage attaches to a site on one shared map, territories are drawn by hand with named owners and coverage, and automatic check-in and check-out capture notes, photos and visit history in the field.

It is live from day one with no annual lock-in. Start with one workflow, keep your data in standard portable formats behind an open API, and scale across teams when you are ready rather than when a contract renews.

Side by side

How Pin Drop compares with Salesforce

The capabilities that matter when you move your map across.

Capability

Pin Drop

Salesforce

Best suited for
Pin Drop
Field teams managing territories, visits and site history
Salesforce
Sales orgs managing accounts, pipeline and revenue
Core philosophy
Pin Drop
Work builds at the physical place
Salesforce
Accounts and objects in the CRM
CRM functionality
Pin Drop
Not a CRM, keeps its own portable record
Salesforce
Full CRM with automation and reporting
Territory management
Pin Drop
Hand-drawn territories with named owners and coverage
Salesforce
Territories tied to account hierarchies
Visit logging
Pin Drop
Automatic check-in and check-out with notes, media and history
Salesforce
Visits logged as activities on a record
Project pipelines
Pin Drop
Location pipelines tied to sites with stage timing
Salesforce
Opportunity stages inside CRM objects
Routing and mapping
Pin Drop
Multi-stop routes and one live map built in
Salesforce
Mapping via the paid Salesforce Maps add-on

How it works

From account list to a live territory map.

01

Import what you already have

Bring accounts and leads across from a spreadsheet, CSV or your CRM export. Every pin maps instantly.

02

Shape it around your patch

Tag, group and set territories by rep, region or stage, and add the fields your sales team actually uses.

03

Put it in the reps' hands

Everyone works from the same live map on their phone. A visit logged in the field updates the whole team without a call.

Why sales teams switch

Less chasing, less overlap, less admin.

One shared truth

Every account and visit on one map, so managers and reps never work off an old list.

Clear ownership

Know who covers which territory and account, without a spreadsheet to reconcile.

No duplicated calls

See what has already been covered, so two reps don't call the same account.

Less admin

No double entry and no manual export to see where the week landed.

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Add Pin Drop alongside Salesforce.

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Trusted at scale

Used by 10,000+ organisations.

10,000+

Verified organisations

613

At $1B+ revenue

360

10,000+ employees

17+

Sectors represented

Amazon

Nike

Adobe

Oracle

Pfizer

Nestlé

PepsiCo

Mars

Walmart

Whole Foods

M&S

Mastercard

Capital One

Barclays

AT&T

Toyota

Volvo

Bosch

Bayer

BASF

Philips

UPS

Kuehne+Nagel

BT Group

NHS

Abbott

ADP

Cargill

Veolia

Paramount

Made to fit

Built around your territories.

Flexible

Shaped to your team

Route a rep through a full day of accounts, record what happened at each, or see the whole territory at a glance. How you assemble it is yours.

Easy switch

No big bang

Import your accounts, invite the reps and work from the phone in their pocket. No rollout project, no training week.

FAQS

Questions you might have

Is Pin Drop a replacement for Salesforce?

No. Pin Drop is not a CRM. Many organisations use it alongside Salesforce to provide geographic structure and field visibility beyond account records.

Does Pin Drop integrate with Salesforce?

Pin Drop does not require Salesforce to function and does not depend on CRM infrastructure.

Many organisations use Pin Drop independently as their primary operational system for location-based work. Others choose to use it alongside a CRM where needed.

The key difference is that Pin Drop is not an add-on layered over Salesforce. It operates as its own structured platform, which reduces admin overhead and complexity for teams that do not require deep CRM customisation.

If your organisation relies heavily on Salesforce automation and custom object modelling, you may continue to use Salesforce as your CRM while using Pin Drop to structure geographic operations.

Can I import Salesforce account data?

Yes. Account data can be imported and mapped to physical locations, allowing you to build structured territories and visit history.

Does Salesforce provide route optimisation?

Salesforce offers mapping through integrations and extensions. Pin Drop includes built-in route planning and territory visibility.

Why use Pin Drop if we already have Salesforce?

Salesforce manages customer relationships and revenue. Pin Drop provides structured geographic visibility and operational context for field teams.