EV Charge Point Installation & Service

Every bay, every fault, on the charger map

EV charge point operators run thousands of bays across forecourts, fleet depots and on-street locations. Pinning every charger to the bay, with commissioning, OCPP messages and faults attached, keeps the network uptime visible to the engineer who has to fix it.
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BEST OF 2013
& Editors Choice
Rated 4.7/5
Based on 1.4k+ ratings
FEATURED APP
162 App Stores
Site surveys on the bay
Half power, full power or rapid bay capacity confirmed on the pin with grid connection notes.
Commissioning records
Earth loop impedance, RCD test, OCPP heartbeat and signed handover all pinned to the bay where commissioning happened.
Fault tickets on the charger
Vendor fault codes, OCPP messages and customer complaints sit on the bay so the next visit arrives with context.
Vendor and warranty status
Warranty windows, vendor RMAs and parts orders track against the charger they belong to.
Built for the field

Site survey, install and service on the bay

EV operations built for the charger, not the spreadsheet

Charge point uptime is the metric that drives renewals and grid contracts. Pinning every fault, vendor message and warranty case to the bay turns a fragmented service operation into one operating record.
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Bay-level service log
Every visit, every replacement, every OCPP error logged on the bay pin with photo evidence.
Vendor coordination
ABB, Alpitronic, Tritium, Wallbox and bespoke firmware vendors all see the same record. RMAs route from the pin.
Network uptime view
Heatmap of bay availability, fault rate and time-to-fix across the network. Operations prioritises by yield, not by complaints.
Pin Drop mobile app showing a list of work locations on a map, including construction sites, offices, and venues with tasks, tags, and recent updates.
Pin Drop mobile app showing a list of work locations on a map, including construction sites, offices, and venues with tasks, tags, and recent updates.
Pin Drop mobile app showing a list of work locations on a map, including construction sites, offices, and venues with tasks, tags, and recent updates.
Pin Drop mobile app showing a list of work locations on a map, including construction sites, offices, and venues with tasks, tags, and recent updates.
Testimonials

Used by EV CPOs, installers and service contractors

Charge point operators, EV installation contractors and service technicians use a shared map to keep network uptime visible and warranty records defensible.
Rated 4.7/5
Based on 1.4k+ ratings
See it in action
Guided walkthrough

See EV charge point service in practice

Walk through a live charge point service day. See how OCPP messages, fault tickets and vendor RMAs all close out on the bay they describe.