Healthcare & Life Sciences
The shared map healthcare field teams run their networks from
Field reps, clinical operations leads and audit teams use Pin Drop to plot every hospital, clinic, pharmacy and research site, plan calls by therapy area and capture visit notes against the trust or practice they belong to.
Hospitals, clinics and pharmacies on one canvas
A specialist therapeutic team covering NHS trusts, ICBs and independent clinics across the South West works against a network of 280 sites. Pin Drop pins each one with the trust grouping, the formulary status, the relevant clinical lead and the most recent visit notes, ready for the rep to filter in seconds.
Territories that respect the geography of NHS structures
An ICB boundary is not a neat polygon, and a teaching hospital catchment crosses several. Territories drawn on the map handle the messy geography. Each rep opens the app and sees only their patch, with the call frequency targets and the meeting cadence already loaded.
Call plans that match what's actually possible
A rep covering Bristol, Bath and the eastern Mendips on a Wednesday cannot stack five calls in five towns without a real route. Pin Drop sequences the day around opening hours, the call duration target and the registrar's clinic finish time, so the route is achievable before the engine starts.
Visit notes pinned to the right governance trail
Care Quality Commission inspections expect a defensible trail of activity at each site. MHRA guidance on cold-chain integrity expects timestamped delivery records at the point of receipt. Pinning each visit, sample drop and audit walk to the location it happens in produces the trail without anyone curating it. Rated 4.7 out of 5 from over 1,400 reviews.
Cold chain, call planning and audit walks, mapped
Built for the way healthcare field work actually moves
From the field rep's day to the audit team's week
Healthcare field work breaks into three patterns that share a map but rarely share a workflow. The medical rep covers a multi-stop day across hospitals, clinics and high-street pharmacies, with each call subject to a frequency target and a clinical lead's availability. The clinical operations team runs a programme of audit visits across a regional trust group, with each walk producing photos, evidence pins and an action list. The cold-chain courier drops sample collections at GP practices, the verification timestamp and temperature reading attached to the practice address. Pin Drop holds all three on the same map, with role-based permissions so the rep does not see the courier's record and the courier does not see the rep's call plan. A regional manager looking at the map at the end of the week sees coverage by territory, audit progress by trust and any cold-chain anomaly that needs follow-up. Pin Drop is rated 4.7 out of 5 from over 1,400 reviews.




Testimonials
Trusted by life sciences and healthcare field teams
Used by pharma medical and commercial teams, contract research organisations, diagnostics field operations and clinical audit teams. Rated 4.7 out of 5 from over 1,400 reviews.
“Having every site structured on a shared map has improved visibility across our regional operations.”
Elena Sanz
Clinical Operations Manager
“Logging visits directly against each facility has made reporting far simpler.”
David Rahman
Medical Device Territory Lead
“We can see what’s happening across multiple locations without relying on separate updates.”
Sofia Larsen
Programme Coordinator
Guided walkthrough
See healthcare operations on a shared map
Walk through how a medical rep plans the week's calls, captures a hospital visit on the spot and shares the cycle outcome with the regional manager from one workspace.