Property & Facilities Management
The shared map facilities teams run their portfolios from
Estates managers, FM coordinators and helpdesk leads use Pin Drop to plot every building, push reactive tickets to the nearest engineer and keep the planned preventive maintenance cycle visible across a regional patch.
BEST OF 2013
Rated 4.7/5
FEATURED APP
The whole portfolio on one screen
A retail FM team running 240 stores between Cornwall and Aberdeen no longer needs to flip between a spreadsheet and a CAFM list to know where the open jobs are. Each branch lives as a pin with its lease end, its PPM schedule and its current ticket count visible on hover.
Where reactive jobs actually land
When a tenant logs a leak at 11.40 on a Tuesday, the helpdesk needs to see the building, the on-call contractor catchment and the last three jobs at that address before they pick up the phone. The map answers all three questions in one view.
Engineer territories that mirror real catchments
Catchment polygons drawn around each engineer's home base mean the dispatch decision is geographic, not alphabetical. Engineers see only their patch on the mobile app, contractors see only the buildings they are appointed to.
An audit trail that survives the fire safety inspection
Every visit, photograph, plant-room reading and remedial note pins to the building. The Regulatory Reform (Fire Safety) Order 2005 record stays where it was generated, not in a shared drive someone left on a former colleague's laptop.
Planned preventive maintenance, mapped
PPM, reactive and statutory testing in one workspace
From the helpdesk ticket to the L8 record
Facilities work breaks down into three streams that rarely talk to each other. Planned preventive maintenance turns over slowly across a year. Reactive tickets land in bursts. Statutory testing, fire risk assessments under the Fire Safety Act 2021, water hygiene under L8, electrical fixed wire, lift LOLER, runs on its own clock. Pin Drop holds all three on the same map. A regional FM manager opening the Birmingham polygon at the start of Monday sees this week's PPM visits, the four open reactive tickets and any statutory check that has slipped past its due date. The contractor on the way to a boiler service sees the asset, the previous report and the access notes before they arrive on site. Rated 4.7 out of 5 from over 1,400 reviews.
Testimonials
Trusted by UK property and facilities teams
Used by estate teams running shopping centres, university campuses, council property portfolios and managed office estates. Rated 4.7 out of 5 from over 1,400 reviews.
“Asset records tied directly to location improved how we manage estate wide maintenance.”
Sarah Mitchell
Head of Facilities Operations
“Logging updates directly against each building keeps our records organised.”
Emily Smith
Property Manager
“We finally have visibility across all of our sites without chasing separate reports.”
David Ross
Regional Facilities Director
Guided walkthrough
See your portfolio on a shared map
Walk through how a regional FM lead opens a city polygon, triages the reactive tickets, dispatches the on-call engineer and clears the week's PPM visits without leaving the map.
